Privacy Policy

Last Updated on January 29, 2024

This website is operated by Marlene Franco Studio (“we” or “us”). We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.

Your privacy is of utmost importance to us.

Our commitment to respecting visitors' privacy is outlined in our Privacy Policy. We handle your information with great care.

This website, www.marlenefranco.com, (“Website”) is owned and operated by Lumar Bronco LLC (“Company,” “we”, “our”). By accessing or using this Website, you agree to this Privacy Policy.

If you disagree with our policies and practices, please refrain from using our Website.

This Privacy Policy explains how we collect and use the personal information you provide to us on our Website. It is applicable to information collected on this Website, in email, text, and other electronic messages between you and this Website. It does not extend to information collected offline or through other means, including on any other website operated by Company or any third party.

We may update this Privacy Policy to reflect changes in our information practices. In case of significant changes, we will notify you via email or a notice on this Website before the change takes effect. We recommend reviewing this policy periodically for the latest information on our privacy practices.

1. Collection and Use of Personal Information

We collect personal information to provide a personalized experience on our website. To opt out of data collection, contact us at marlene@marlenefranco.com.

Browsing

To ensure proper use of the Website, we automatically gather information about your computer, such as your IP address, time and date of visit, browser type, and operating system. This data is logged for system administration, order verification, internal marketing, and system troubleshooting purposes. It may also be used to present our Website, provide information, products, or services, fulfill other purposes you provide it for, and notify you about changes to our Website.

The collected data is stored until the expiration of the limitation period for claims under the Terms of Use.

Orders

For order processing, we collect contact information, billing information, and preferences information. Payment is processed via third-party services Stripe and ThriveCart.

Servers

To provide access to the Website, we collect IP address, server date and time, and browser and operating system information. This data is stored on the server until the expiration of the limitation period for claims under the concluded contract.

User Accounts

To provide a user account, we collect contact information. Data in the account form is stored until the limitation period for claims under the concluded contract expires. You can modify data in your account at any time or delete your account.

Contact Forms

For contact form requests, the provided data is stored until the expiration of the limitation period for claims under the concluded contract.

2. Mobile Services

Non-personal information may be collected from your mobile device when accessing the Website from your phone. This data is stored until the expiration of the limitation period for claims under the Terms of Use.

3. Email Communications

We use your email for newsletters and promotional purposes. Emails may contain tracking codes to monitor your interaction. Data is stored until the limitation period for claims under the Terms of Use expires.

You can opt out of promotional communications through the unsubscribe instructions in emails or by contacting us.

4. Cookies and Other Tracking Technologies

We use cookies for website functionality and various purposes. You can refuse browser cookies, but this may limit access to certain parts of our Website.

The data collected is stored until the limitation period for claims under the Terms of Use expires.

5. Information Sharing

Your personal information is shared only as described in this statement. We do not sell your information to third parties.

We may disclose personal information to subsidiaries, affiliates, contractors, service providers, or other third parties to support our business. In cases of a merger, sale, or transfer of assets, personal information may be transferred.

6. Personal Data

The Administrator of your personal data is Lumar Bronco LLC (Marlene Franco Studio DBA). You have rights to access, rectify, remove, or restrict processing of your personal data, object to processing, withdraw consent, and file complaints with supervisory authorities.

Processing is entrusted to third-party entities providing add-ons to this Website: Squarespace, Google Analytics, Flodesk, Stripe, and ThriveCart.

7. Security

We follow industry standards to protect submitted personal information. However, no method of transmission over the Internet is 100% secure. In case of a data breach, you will be notified within 72 hours.

8. A Note About Children

We do not intentionally gather personal information from visitors under 13 years old. If submitted, we attempt to delete it promptly.

9. Contact Information

For inquiries about this Privacy Policy, email us at marlene@marlenefranco.com.